Business Communications Manager 400 is
an all-in-one platform providing business communication
needs to small and mid-sized businesses or branch offices
with 30 - 200 digital users or 90 IP telephone users.
It delivers complete, integrated converged voice and
data services - using traditional telephony or IP telephony,
or a combination of both. Business Communications Manager
400 has the capabilities businesses need including telephony,
unified messaging, multimedia call center, interactive
voice response, IP routing and data services such as
firewall, wireless, and more.
KEY FEATURES:
Redundant power, fans and hard-drive that
automatically detect failures and seamlessly switch
over without any loss of service, providing security
and reliablity protection
Enhanced security features including improved
password and account administration, centralized authentication,
audit logging and more
Expanded mobility features including WLAN
IP mobility and multi-cell digital mobility for up to
64 users
Session Initiation Protocol (SIP) trunk
support for H.323 & SIP VoIP
Linux operating system for better quality
and improved security
Voice enabled Wide Area Networking capabilities
permit enhanced voice quality over low speed Frame Relay
and PPP data links
VoIP capabilities featuring Proactive
Voice Quality Monitoring allows users to monitor and
troubleshoot voice quality issues on the LAN
FEATURES & BENEFITS
Ad-hoc conferencing support allowing up
to 40 simultaneous conference participants in multiple
conferences
Simple software upgrades that require
no hardware changes
Unparalleled telephony features with the
most complete telephony feature offering for small sites,
no business has to make compromises on how to process
critical customer calls
Browser-based management simplifies installations,
and provides an intuitive, wizards-based method of managing
the network from any Web-enabled workstation
Full suite of applications including voice
messaging, unified messaging, interactive voice response,
multimedia call center and wireless, enable your business
to streamline costs, be more productive, and better
serve customers
Cost-effective scalability using a mix
of digital and IP stations
Simplified network infrastructure cuts
costs by connecting IP phones over the LAN wiring system,
seamlessly extending features to multiple sites through
IP connectivity and streamlining network management.
IP trunking enables a business to optimize network bandwidth
and reduce network costs.
IP Telephony supports powerful new e-business
applications that level the playing field with larger
competitors, extend network services to remote workers,
increase portability, simplify moves and changes, and
eliminate toll charges on site-to-site calls
Universal Internet Access for all connected
users and workstations, including access to corporate
intranets, support for intra-site Virtual Private Networks
(VPNs), and remote connectivity for mobile or home users
Call Center Applications combine the reach
of the Web with personalized agent interaction and customer
support
Wireless Solutions break the chains that
tie users to their workstations, giving Call Center
agents hands-on access to samples and supporting wireless
scanners for efficient inventory procedures
Hybrid Environment leverages existing
investments in Meridian, Norstar and Communication Server
1000 systems, offering a future-proof migration strategy.
Unified Messaging allows users to manage
all their voice, fax, and e-mail messages from a single
application on their multimedia-equipped PC or laptop
Interactive Voice Response allows businesses
to offload routine transaction and customers to access
pertinent information 24 hours a day, 365 days a year
Centralized Voice Mail and Management
The networking capabilities of IP telephony make centralized
applications for messaging and management more cost
effective than ever before. Enterprises receive the
benefits of standard greetings, global administration,
and a common interface across their network.
|